Indexa Professional Service gives legal professionals the workflow tools that move daily practice from paper to platform. Digital documentation, permit-licenses, end-user surveys, and case-management — in a single dashboard, designed for the messy reality of Indonesian public-sector workflows.
Automated case processes for prosecutors, monitoring organisations, and inter-agency coordination. Workflow engines designed around your existing SOPs, with structured timelines, role-based handoffs, and audit trails — built to gain productivity within cases.
Web event platforms with conference workflow built in — call-paper, sorting, assessment, and acceptance into the conference, all in one place. Indexa's ICSys runs this category, helping organizers handle abstracts and full papers simultaneously.
Mobile and web survey instruments — endless question types, offline-tolerant capture, configurable per project. Designed for court monitors, civil-society partners, and field researchers documenting conditions in courtrooms, prisons, and remote sites.
Structured form-builders for the documents legal practice actually produces — permits, applications, requisitors, intake forms, and the templated outputs that map between SOP and software. Generated, versioned, exportable.
Native Android and iOS for court monitors, legal-aid providers, and case-handling staff. Built to be used in the courtroom and the prison — not just on the desktop.
Encoding the Standard Operational Procedure as software so the legal and the digital workflow stay in lockstep. The SOP doesn't drift from the system — both move when the rule does.
App for the managerial prisoner system inside the Attorney General's Office. Capability to track information from each process of prisoner-guard handoff, tracking detention process and trial status of each prisoner. Reports surface across the system, and notifications remind the next step in handling each prisoner.
The system encodes the workflow so the prosecutor's office has a single source of truth for each detained person — what stage they're in, when their detention expires, and what action is due next.
A web and mobile platform built around UNDP IRJI's Standard Operating Procedure for juvenile-justice coordination. Five law-enforcement agencies in Palembang share one workflow: timestamped handoffs, automated notifications, document attachments, and a real-time case status timeline.
The system encodes the SOP — every legal stage has its parameters, every actor knows what the next step is, and the platform notifies them when their action is due. It is the working definition of an SOP that has been turned into software.
Platform that does what every advocate-bar association talks about and few actually run: a meeting point for the needs of justice seekers with the obligations of advocates for free legal services (probono).
The structure is simple — justice seekers describe their need; advocates discover work they're required to do anyway; both sides agree and the case begins. The product makes the search legible on both sides of the listing.
The Attorney General's Pedoman 11/2021 on narcotics case handling is enforced through this platform. An automated form wizard walks prosecutors through every variable: weight, type, defendant profile, mitigating and aggravating factors. The calculator produces a recommended requisitor (sentencing recommendation) consistent with the guideline.
Indexa drafted Pedoman 11/2021. Indexa built the calculator. The regulation and the software shipped together, designed around each other from week one — this is what we mean by "operable regulation."
Embedded with your team — problems, existing systems, expected outputs.
Technical function specification and UI/UX design as a single artifact.
Data model, APIs, services, and integration with your existing systems.
Web and mobile interfaces, wired to backend APIs and refined against design.
UAT with the actual people who will use the system every day.
Documentation, training, warranty, and ongoing maintenance.
Environments: DEV → TEST → STAGING → PROD · Multi-instance scaling for service tiers that need it · Single-instance only where mandated (e.g. database master)
Most institutional software fails at the same place: at the seam between what the user actually has to do every day, and what the system asks them to do. We design for the seam.
That means SOP-shaped workflows, offline tolerance, audit trails by default, role-based access modelled on your real organisation chart, and the kind of structured data outputs that your reporting unit can actually use without a developer in the room.
Fixed-scope projects, retainer engagements, or co-built platforms with shared ownership. Talk to us about which fits your funding and timeline.
An identified business owner, access to end users for discovery, and a willingness to ship a v1 — not a perfect v1.
Gedung Setiabudi 2, Lantai 2, Suite 207 B-C
Jl. H. R. Rasuna Said Kav. 62
Kuningan, Jakarta